The Body Shop Sustainability Review

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The Body Shop qZERO® Sustainability Score

3.5 / 5.0

Advanced Sustainability *

April 21, 2025

About The Body Shop

Headquarters: WATERSMEAD BN17 6LS LITTLEHAMPTON West Sussex United Kingdom
Country: United Kingdom United Kingdom

About The Body Shop

The Body Shop, operated by TBSI REALISATIONS LIMITED, is a well-known beauty and personal care retailer. Established in 1976, the brand is recognised for its commitment to ethical beauty, ensuring products are cruelty-free and often derived from natural ingredients. With a focus on sustainability, The Body Shop actively works to reduce its environmental impact, integrating recycled materials in packaging and sourcing ingredients responsibly. The brand's offerings include skin care, hair care, makeup, and body products, appealing to a diverse audience. Adopting a philanthropic approach, The Body Shop also engages in campaigns supporting social and environmental causes worldwide.

The Body Shop Sustainability Rating is 3.5 out of 5.0

This means The Body Shop are above average compared to other companies in the Multiline and Specialty Retailers & Distributors.

Industry positioning

The Body Shop
Industry average
5
4
3
2
1
0
3.5
3.0
Overall
4.0
3.0
Environmental
3.6
4.0
Social
2.5
3.0
Governance

The Body Shop positioning within the Multiline and Specialty Retailers & Distributors

Main Sustainability Issues in the Industry

The Multiline and Specialty Retailers & Distributors industry faces several sustainability challenges. Key concerns include environmental impact through carbon emissions and waste, social issues involving labour rights and community engagement, and governance practices related to transparency and accountability.

TBSI Realisations Limited (The Body Shop) Sustainability Comparison:

Environmental: The Body Shop performs well in reducing environmental impact compared to industry standards, reflecting a strong commitment to eco-friendly practices.

Social: Socially, it shows room for improvement but is on par with industry levels, addressing important labour and community factors.

Governance: The Body Shop's practices are behind industry norms, signalling an area that could benefit from increased transparency and better oversight.

These elements highlight The Body Shop's strengths and potential growth opportunities within its sector.

How does The Body Shop focus on You?

The Body Shop, run by The Body Shop International Limited, offers a wide range of products to consumers, focusing on skincare, haircare, body care, and cosmetics. Their product lines include:

  • Moisturisers
  • Facial cleansers
  • Face masks
  • Shampoos and conditioners
  • Shower gels
  • Body lotions
  • Makeup and fragrances

The Body Shop is well known for its commitment to sustainability and ethical practices. Many of their products are made using community trade ingredients, which are sourced responsibly from around the world. Vegan and cruelty-free products are also a significant part of their offerings, aligning with their ethos on animal welfare.

Balancing affordability and sustainability can be challenging, yet The Body Shop strives to achieve this by adopting various methods:

  • Community Fair Trade: By engaging in fair trade practises, The Body Shop supports small-scale farmers and artisans. This not only ensures the ethical sourcing of ingredients but also contributes to sustainable development in these communities.
  • Eco-friendly Packaging: The brand actively reduces its environmental footprint by using recyclable packaging and incorporating plant-based materials. Refillable products and return-and-recycle programmes further enhance their eco-friendly approach.
  • Inclusive Pricing: While some premium lines may have higher price points, The Body Shop offers a range of products across different price brackets, ensuring there is something for every budget. Regular sales and membership discounts make it easier for customers to purchase sustainably sourced products without breaking the bank.

Overall, The Body Shop prioritises high-quality, ethically sourced, and environmentally friendly products, striving to make them accessible to a broader audience by balancing affordability with their sustainable mission.

The Body Shop Sustainability Rating Breakdown:

The Body Shop Overall Sustainability Rating is 3.5 out of 5.0

Unique Sustainability Initiatives of The Body Shop

The Body Shop is known for its commitment to sustainability, focusing on environmental, social, and governance practices. The company is recognised for pioneering the use of ethically sourced ingredients, ensuring their products are effective and eco-friendly. Their packaging is created with recyclable materials, reducing environmental impact. The Body Shop actively supports social causes, working directly with communities to empower people and promote fair trade practices. Additionally, they champion diversity and inclusion within their workforce and enforce strong policies to ensure ethical governance in all business operations.

The Body Shop Environmental Rating is 4.0 out of 5.0

Environmental Practices Summary

TBSI REALISATIONS LIMITED demonstrates strong environmental practices with notable achievements in several areas. The company excels in Energy Management and Waste Hazards and Management, indicating a well-structured approach to optimising energy use and waste treatment. Materials Sourcing also receives favourable attention, showcasing commitment to ethical and sustainable procurement processes. Conversely, there is room for improvement in Greenhouse Gas (GHG) Emissions and Climate Risk, where the company could enhance strategies to mitigate impact. Water Management and Land Use and Biodiversity maintain solid performance, striking a balance in environmental stewardship. Overall, the company maintains a robust environmental portfolio with specific areas for enhancement.

The Body Shop Social Rating is 3.6 out of 5.0

Social Practices Overview

The Body Shop demonstrates a strong commitment to human rights abuses management, with robust efforts evident in this area. Additionally, their dedication to diversity and inclusion and labour relations further highlights their focus on building an inclusive and equitable workplace. However, areas such as cyber risk and supplier engagement present opportunities for improvement. Enhancing these aspects can bolster their overall social performance. Corporate philanthropy is also a noteworthy attribute of their social practices, reflecting their positive community engagement.

The Body Shop Governance Rating is 2.5 out of 5.0

Governance Practices Summary

The Body Shop demonstrates notable strength in business transparency. Its open approach to sharing information and maintaining clarity in operations is crucial for building trust with consumers and stakeholders. The company also strongly adheres to business ethics, indicating a commitment to ethical conduct and integrity in all business dealings.

However, there is significant room for improvement in board accountability. This suggests the need for more robust governance mechanisms and oversight to ensure decisions align with business objectives and sustainable practices. Enhancing this aspect can lead to better overall governance performance and stakeholder satisfaction.

What makes The Body Shop stand out in the Industry?

The Body Shop, operated by TBSI REALISATIONS LIMITED, is renowned for its commitment to ethically sourced, high-quality ingredients. The brand focuses on cruelty-free beauty products, ensuring no animal testing is conducted throughout its processes. With an emphasis on sustainability, The Body Shop uses eco-friendly packaging and promotes fair trade practices to support communities globally. Their dedication to social and environmental responsibility has attracted consumers who value responsible consumption and ethical practices in the beauty industry. Offering a wide range of products catering to diverse beauty needs, The Body Shop is a leader in ethical beauty innovation.

So is The Body Shop sustainable?

The Body Shop Sustainability Overview

The Body Shop by TBSI REALISATIONS LIMITED is a brand that is committed to sustainable practices. Its dedication to addressing environmental concerns is evident, highlighting efforts to support ecological balance and resource conservation.

On the social front, The Body Shop aims to positively impact communities through various initiatives and partnerships, enhancing well-being and social equality. Its ongoing involvement with diverse social groups reflects the brand's focus on building healthy relations.

The Body Shop is working on enhancing its governance practices. This involves efforts to ensure transparent operations and accountable business procedures. Continuous improvement in this area is crucial for aligning with sustainable governance standards.

As a shopper interested in sustainability, seeing a well-known brand investing in areas that matter is encouraging. Choosing products from The Body Shop contributes to a more sustainable future. This insight into their efforts allows you to make informed decisions, aligning personal values with purchasing choices. Your interest supports better practices and spreads awareness, making a difference in the long run.

The Body Shop Certifications List


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