PETS AT HOME Sustainability Review

Check out why PETS AT HOME Sustainability Rating is well-above the industry average. Join the questionZERO community to get a clear view of how sustainable PETS AT HOME truly is, and stay updated with the best sustainable brands for everyday shopping in July 2025.

Sustainability Leader *

PETS AT HOME qZERO®
Sustainability Score

86

April 7, 2025

How Sustainable Is PETS AT HOME?

Headquarters: Epsom Avenue SK9 3RN WILMSLOW Cheshire United Kingdom
Country: United Kingdom United Kingdom

PETS AT HOME is a leading UK pet care retailer under the PETS AT HOME GROUP PLC. It offers a comprehensive range of products and services catering to pets and their owners, ensuring convenience and accessibility. The brand features an extensive selection of pet food, accessories, and health products, alongside providing grooming and veterinary services. With in-store experts and an informative online presence, it supports pet owners in providing optimal care for their animals. PETS AT HOME is dedicated to promoting responsible pet ownership through its expert advice, community initiatives, and collaborations with animal welfare organisations.

PETS AT HOME Sustainability Rating is 86 out of 100

This means PETS AT HOME are well-above average compared to other companies in the Multiline and Specialty Retailers & Distributors.

Industry positioning

PETS AT HOME
Industry average
100
80
60
40
20
0
86
60
Overall
84
60
Environmental
88
84
Social
84
62
Governance

PETS AT HOME positioning within the Multiline and Specialty Retailers & Distributors

Main Sustainability Issues in the Industry

The Multiline and Specialty Retailers & Distributors industry encounters key sustainability challenges. These include managing environmental impacts from supply chain practices and waste generation, ensuring fair labour practices and inclusivity, and adhering to strong governance standards for ethical business operations.

PETS AT HOME GROUP PLC Sustainability Performance

Pets at Home Group PLC demonstrates excellent commitment to sustainability compared to the broader industry. It excels in environmental initiatives, surpassing sector averages, and exhibits a strong social responsibility by promoting ethical workforce policies. Additionally, its governance framework ensures compliance and transparency. Overall, Pets at Home sets a higher benchmark in sustainability for its industry.

How does PETS AT HOME focus on You?

PETS AT HOME offers a diverse range of products including pet food, toys, accessories, and grooming supplies tailored for various animals. They provide essential health and nutrition solutions to meet the needs of pets while ensuring their comfort and well-being.

PETS AT HOME addresses the balance between affordability and sustainability by integrating eco-friendly materials and processes into their product lines, ensuring minimal environmental impact. They also offer a range of price points, making sustainable choices accessible to many consumers. By promoting transparency in sourcing and manufacturing, PETS AT HOME empowers customers to make informed decisions, ensuring products are both cost-effective and environmentally responsible. The brand's initiatives in recycling and waste reduction further contribute to sustainability without compromising on affordability.

PETS AT HOME Sustainability Rating Breakdown:

PETS AT HOME Overall Sustainability Rating is 86 out of 100

Unique Sustainability Initiatives at Pets at Home

Pets at Home demonstrates a strong commitment to sustainability through innovative initiatives. The company actively supports environmental safeguarding by promoting eco-friendly products and practices. They engage in community-focused initiatives, contributing to social well-being, and ensuring ethical standards across their operations. Their governance practices are noted for transparency and accountability, aligning with sustainable business principles. Pets at Home's dedication to these areas reflects their integrated approach to creating a sustainable future for both pets and their owners, emphasising the importance of responsible caregiving and environmental stewardship.

PETS AT HOME Environmental Rating is 84 out of 100

Environmental Practices Overview

PETS AT HOME GROUP PLC exhibits strong environmental performance, particularly in its focus on reducing greenhouse gas emissions and effective energy management practices. Notably, the company excels in exploring environmental opportunities and ensuring the sourcing of sustainable materials. Additionally, its waste management initiatives and environmental compliance reflect robust sustainability efforts. However, there is potential for further improvement in specific areas, such as water management, which, while adequate, does not yet reach the same level of excellence observed in other practices. Overall, PETS AT HOME demonstrates a solid commitment to environmental sustainability, with room for growth in targeted areas.

PETS AT HOME Social Rating is 88 out of 100

PETS AT HOME: Social Practices Summary

PETS AT HOME demonstrates notable strengths in social sustainability, particularly in areas such as Corporate Philanthropy, Diversity and Inclusion, and Health and Safety. The company’s efforts in these fields highlight a strong commitment to supporting community welfare and ensuring a diverse and safe environment for both employees and consumers.

While the company generally performs well across most social dimensions, there is room for improvement in specific areas such as Cyber Risk and Data Privacy, which are key to maintaining consumer trust and security in today's digital age.

Overall, PETS AT HOME showcases a solid foundation in social sustainability, balancing community service with ethical internal practices and maintaining a proactive approach to social responsibility.

PETS AT HOME Governance Rating is 84 out of 100

Governance Practices at Pets at Home Group PLC

Pets at Home Group PLC displays robust governance practices, excelling in business transparency and board accountability. Transparency is a significant highlight, which indicates strong communication regarding organisational practices and policies. Additionally, the company demonstrates solid performance in business ethics and corporate compliance behaviours, reflecting a commitment to ethical operations and adherence to regulations. However, governance-related certifications and shareholder rights are potential areas for further development. Overall, the governance strategies at Pets at Home underpin a sound framework, ensuring effective management and shareholder engagement.

What makes PETS AT HOME stand out in the Industry?

Unique Selling Proposition of Pets at Home

The main USP of the Pets at Home brand by Pets at Home Group PLC is its comprehensive offering for pet owners, combining a wide range of pet products with professional services under one roof. It provides expert advice, veterinary care, and grooming services alongside an extensive selection of pet foods, accessories, and supplies. This holistic approach ensures convenience and quality care for pets, meeting the diverse needs of both pets and their owners. The brand's user-friendly stores and dedicated staff enhance the shopping experience, making it the preferred choice for comprehensive pet care and supplies.

So is PETS AT HOME sustainable?

PETS AT HOME: A Commitment to Sustainability

As a shopper concerned with sustainability, you'll be pleased to know that PETS AT HOME demonstrates a strong commitment to eco-friendly and ethical practices. Their sustainable efforts cover key environmental responsibility, social commitment, and governance areas.

Environmentally, PETS AT HOME is dedicated to reducing its ecological footprint. They actively engage in practices that promote energy efficiency and waste reduction. This ensures that they are mindful of their impact on the planet while offering quality products for your pets.

Socially, the company prioritises community engagement and supports initiatives that benefit society. Their focus on employee welfare and involvement in social causes showcase their dedication to making a positive impact.

Regarding governance, PETS AT HOME maintains strong and ethical business practices. They ensure transparency and integrity in their operations, building trust with consumers and stakeholders alike.

By shopping with PETS AT HOME, you are supporting a brand that aligns with your values on sustainability. It is encouraging to see how businesses can positively contribute to the planet and society. Your interest in these areas makes a difference and shapes a more sustainable world.

* Disclaimer: We use publicly available information, licensed data, information generated by artificial intelligence tools and information obtained directly from brands in order to determine our Sustainability Ratings. We recognise that you will be consulting various sources in order to do your due diligence and/or to inform your buying decisions, which may include considering our Sustainability Ratings. Please note that our Sustainability Ratings are for general information only and you must not use any part of the content on our site (including the Sustainability Ratings) for commercial or business purposes without first obtaining a licence to do so from us or our licensors. The Sustainability Ratings are not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees that the content on our site or the Sustainability Ratings are accurate, complete or up to date. We therefore disclaim all liability and responsibility arising from any reliance placed on such content by any visitor to our site, or by anyone who may be informed of any of its contents. Please refer to our Terms of Service or contact us at if you have any questions.

More sustainability ratings

Explore more comprehensive reports and see how sustainable brands are with our factual, intelligent qZERO Sustainability Score system —designed for conscious shoppers who care about making a difference.